Terms of Service
1. Acceptance of Terms
By subscribing to ChartGaps, you agree to be bound by these Terms of Service. If you do not agree, you must not use our services.
2. The Service
ChartGaps provides access to premium, invite-only TradingView indicators. Access is granted based on your subscription tier (Basic, Pro, or Elite). You must have a valid TradingView account to utilize our indicators. We are not affiliated with or endorsed by TradingView Inc.
3. Intellectual Property
All indicators, scripts, source code, and educational content are the exclusive property of ChartGaps. Your subscription grants you a non-exclusive, non-transferable license for personal use. You are strictly prohibited from:
- Reverse-engineering or attempting to view the source code of the indicators.
- Sharing, selling, or redistributing the indicator access or signals.
- Copy-trading or broadcasting our indicators for commercial use without prior written consent.
4. Account Security
You are responsible for maintaining the confidentiality of your account. Sharing your ChartGaps or TradingView login info to bypass subscription tiers will result in immediate termination without a refund.
5. Free Trial
New subscribers are entitled to one (1) 14-day free trial period. A valid payment method is required to start the trial. If you do not cancel before the 14th day, your chosen payment method will be automatically charged for the full subscription price (Monthly or Yearly).
6. Billing & Auto-Renewal
Subscriptions are billed in advance on a recurring cycle (Monthly or Yearly). Your subscription will automatically renew unless cancelled at least 24 hours before the renewal date.
7. Upgrades and Downgrades
- Upgrades: You may upgrade your tier (e.g., Basic to Pro) at any time. The price difference will be prorated for the remainder of your billing cycle.
- Downgrades: Downgrades take effect at the end of your current billing period. No partial refunds are provided for downgrades made mid-cycle.
8. Cancellation & Refund Policy
You may cancel your subscription at any time via your Account Dashboard. Upon cancellation, you will retain access until the end of your current paid billing period.
30-Day Money-Back Guarantee: All subscription plans include a 30-day money-back guarantee. The 30-day period begins on the first subscription start date and includes any free-trial period that may be part of your plan. To request a refund, contact our support team within 30 calendar days of your first subscription start date.
After the 30-day, no refunds will be issued.